We thank you for choosing CHAMPION Products and we are sure you will get the value for money spend. In the event of your product requiring any services, please do contact the nearest CHAMPION Purchase Point or 011-26214751. We suggest that you must read the instruction manual carefully before use.

Champion Computers Private Limited warrants the product you have purchased from CCPL or CCPL Authorized Registered Dealers to be free from manufacturing defects in material and workmanship under normal use.

CHAMPION WARRANTY POLICY: This policy has been created to make sure that all Authorized Registered Dealers and end users can experience best warranty support and have superb clarity about warranty Policy.

CCPL Invoice is the 'Proof of Purchase' for the Products and the Warranty Period commences from the date of Invoice for the Dealers / End-users. During Warranty Period, Repair / Service shall be done on Carry-In or Return To Bench (RTB) basis.

This warranty applies only to the original purchase with CCPL Invoice. The Warranty commences from the date of purchase from the CCPL. CCPL is not responsible for additional warranty claims if the Dealers sells the product late to the End Customer.

This warranty does not apply to equipment that has been subject to Neglect, Misuse, Misapplication, Incorrect Connection or that is not properly packed for sending to the Service Center or to a product that has been Altered, Tampered or Repaired in any manner prior to its return.

Product wise 'Warranty Period' and expected 'Turn Around Time' along with 'Service Facility' has been given under here in for your ready ref. Please note, all efforts shall be done to complete the Service within the mentioned TAT period. However, the same shall not be binding to CCPL Center under the unavoidable circumstances beyond our control.

Products Description	Service Type	Warranty Period
Champion Wbook 7.2	Carry IN	3 Months.
Champion Wpad - 10250 Champion Wbook 10250 Champion Wbook 13250 Champion Wbook i3370-250 Champion Wbook i5450-250	Carry IN	1 Year.**
Champion Portable Theatre (Media Player)	Carry IN	1 Year.
Champion HDD - Wstore	Carry IN	1 Year.
Champion Portable DVD Writer	Carry IN	1 Year.
Champion Memory Modules	Carry IN	3 Years
Champion Motherboards (All Models)	Carry IN	1 Year.
Champion Mouse - 101	Carry IN	1 Year.
Champion Cabinets (All Models)	Carry IN	1 Year.
Champion SMPS	Carry IN	2 Years.
Branded Laptops	Carry IN	1 Year.
Branded Printers	Carry IN	1 Year.
Branded LCD & LED Monitors	Carry IN	1 Year.
Branded DVD Writers	Carry IN	1 Year.

*The Number of Days mentioned herein are Working Days only which don't include Sundays, State and National Holidays.
**Champion Wbook & Wpad are covered under 12 months limited Carry IN warranty against manufacturing defects in workmanship & material under normal use & service
    except where specifically specified. The warranty period is calculated based on the date of purchase.
    Further warranty is applicable on the following party of Wbook & Wpad.
           1.  Battery (Regardless of Product warranty)                1Year
           2.  Adaptor (Not Burnt, Cable Tampered, Cut)               1Year

WARRANTY TERMS AND CONDITIONS:

·         The Warranty Period mentioned above herein are applicable for respective Products. ·         The warranty is valid on the product with an intact Warranty Sticker. ·         The warranty will not be entertained for Torn / Erased Numbers, Serial number lost, defaced, illegible, unclear or Barcode Stickers. ·         The warranty is not valid on the Products sold as Seconds. ·         The warranty is not applicable for Physically Damaged, Rusted, Glued, Tampered, Burnt Products, Spares Missing, deep cut, dented, Unauthorized Repaired / Spares used. ·         The Warranty is not Transferable and applies to the First Purchaser of the Product only. ·         Repair will be carried out on CCPL's discretion (Subject to compliance of Warranty Terms) through the Company's Service Centers or its Authorized Service Partners - Distributors / Dealers. ·         CCPL shall make all possible efforts to carry out the Repairs and return of the equipment within the stipulated TAT (Turn Around Time) after receipt of the same. However, the Company shall not be liable for any consequences arising due to delay under circumstances beyond its control. ·         All the Warranty Terms mentioned herein are from CCPL Billing only.

THE WARRANTY IS NULL AND VOID IN ALL OR ANY OF THE FOLLOWING CASES:

·         In case the product is not used according to instructions given in the instruction/user manual. ·         Installation, Modified, Maintained or Repaired work is carried out by a person / agency other than that authorized by the Company. ·         Site conditions (premises where the product is kept) that do not conform to the recommended operating conditions of the product. ·         Defects caused by improper use as determined by the company personnel. ·         Liquid Seepage or Food dropped, or vermin creepage or any foreign body found on product. ·         Modification or Alteration of any nature is made in the electrical circuitry / physical construction of the set. ·         Equipment where the Warranty Stickers are Corroded, Defaced, Tampered or Missing. ·         Defects caused due to factors beyond the Company's control such as Lightening, Abnormal Voltage, Acts of God, Natural disaster /calamities or while in transit to Service Center or Purchaser's end and from Customer Induced Damage.

RECEIPT OF DEFECTIVE MATERIAL:

·         Each of the equipment must accompany a report indicating the Nature of Defect, in case the material is being sent through a Dealer / Distributor / CCPL Service Center. An end user customer should bring a proof of purchase. In absence of the above, CCPL shall not be liable for timely Repair / Replacement. ·         Original CCPL Warranty stickers must be available on each product. Any tampering with the stickers or attempt to repair by an unauthorized person shall void the warranty on the equipment. ·         All defective equipment should be packed carefully to be transport worthy. Broken / Damaged Products would be returned back without repair and the cost of the Broken / Damaged Parts would be recovered from the Consignor after CCPL receives a written request for the same. ·         All defective equipment shall be received on freight "PREPAID" basis. The Company shall bear the return freight to the customer. Under the circumstances of equipments being received on "TO PAY" basis, Company shall recover the freight amount before sending the equipments on Freight "PREPAID" basis. The same may be paid by the Party before dispatching. ·         Customers are requested to send appropriate Statutory Documents, such as : Road Permits, State Way Bills, etc along with the Defective Products. Company would not be liable for any Consignment Hold in Transit or delay arising in the Repair/Replacement due to non-availability of these Documents.

DEAD ON ARRIVAL:

Any Product that does not power up properly on the initial use Or does not function properly (for end-user immediate after purchase), Fails Post and Self Diagnostics Or have Non-Informed Bug / Defect / Damage or Workmanship Defect (For Distributor/Reseller) when received from Factory shipment with Factory Seal intact. And Units failing prior to sale or being sold to an end user are termed as DOA.

DOA POLICY:

·         All Customers should implement an arrival inspection upon receiving the product, any defective products shall be returned after inspection and verification immediately. ·         This is not valid for Configuration error, Compatibility issue, and User Related issue. ·         DOA Products shall be confirmed and produced at CCPL Service Center within 3 Working Days from the date of CCPL Invoice. In case of delay the product will not be entitled as DOA. ·         Upon receiving returned DOA Materials / Products, the Service Center shall conduct inspection. The Product must be originally packed with all the accessories. If it is not so, then the product will not be treated as DOA and will be treated as repairable material. ·         On confirmation of the Fault, a new Product will be replaced to the customer with TAT. In case of non-availability of the same model, option to replace with an equivalent product will be given on CCPL's discretion. ·         In case of DOA claimed by End-User / Customer the Proof of Purchase with all the details is necessary to submit. It should be submitted within two working days of purchase from Reseller / Dealer.

REPLACEMENT:

·         In case of any product having already reached the End of life it will be replaced with the nearest equivalent Frontech Product having the nearest price value of old one at the sole discretion of CCPL. ·         In case of non availability of a particular Model due to change of Technology / Specification an equivalent will be issued subject to availability. If none of the equivalent is available, a new product of higher Technology or Specification will be issued after charging the difference amount as per the prevailing Market Operated Price (MOP) ·         If customer is not willing to go for the higher model by paying difference amount, a Credit Note will be issued to the Dealer/Disty only, after deducting the depreciation of 33% value per year as per the original billing for the tenure which Customer has already used the Product. As a policy, in none of the cases the end customer will be entitled to a Credit note and it will be routed through the CCPL Dealer / Disty with whom the end customer has Purchased.

OUT OF WARRANTY MATERIAL:

Any one or all of the below mentioned cases shall constitute the "Out of Warranty Products / Material" or even Warranty can be avoided from any Products / Materials if,

·         Equipments wherein the stipulated Warranty Period has expired. ·         Equipments where the Warranty Sticker are Tampered / Torn. ·         Equipments are repaired by unauthorized persons or due to Customer Induced Damage. ·         Equipments which don't fall under the above mentioned Warranty Conditions. ·         The Product got defective due to any abnormal condition like Natural Calamity / High Voltage / Thunder / Transit Damage / Accident.

CHARGEABLE REPAIRS:

Please contact CCPL Service Centre.

UNCLAIMED RMA MATERIALS:

As a policy, if Dealer/Customer don't claim the Product within one month, the demurrage amount of Rs. 10/- per day will be charged. This will be valid up to Three Months only. Thereafter, the left over Products will be discarded and CCPL will not entertain any claims of the RMA Materials which are unclaimed by Dealer/Customer for more than Three Months. CCPL reserve the rights to Honor / Dishonor any such claims at its own discretion.

Credit Note:

Credit Note shall be issued by CCPL (at its sole discretion) for any Product which is beyond Repairable or a suitable Replacement with an equivalent Model is not available. It will be issued after 15 Days of Receipt of Product at CCPL Service Center and in favor of Dealer from whom the Product is Purchased and the rate would be either the present market determined price or the price at which the product was initially purchased, whichever is deemed lower. This Credit Note can then be adjusted against next billing with CCPL. As a matter of Policy, at none of the circumstances End-User / Non-CCPL Customer will be entitled for a Credit Note.

SALES RETURN:

As a policy CCPL will not entertain any claims for any Sales Return, but in unavoidable cases such as a receipt of faulty lot of peripherals which is duly confirmed by CCPL, either it will be Replaced by the equivalent available Model with the nearest price otherwise Sales Return will be issued after consultation with the CCPL Distributor / Reseller. As a matter of Policy, at any circumstance Non-CCPL Customer will not be entitled for a Sales Return. Limited Liability: The Company's maximum liability under the 'Warranty Period' shall be limited to Repairing or Replacement of the Product (if found non repairable). In case, any Product which is beyond Repairable or a suitable Replacement is not available, CCPL (at its own discretion) will issue a 'Credit Note' as per Co's Policy. CCPL expressly disclaims all other Warranties other than stated herein, expressed or implied, including without limitation implied warranties of merchantability and fitness for a particular purpose to the fullest extent permitted by law. The Company shall not be responsible for any Financial / Productivity / Goodwill / Other claims raised by the Customer caused due to whatsoever reason(s). The Sale or Services of Products are Subject to Delhi Jurisdiction only. For any Queries/Clarifications or product related information call SERVICE IN-CHARGE at +91 11 26214751. Or visit www.championindia.com